TERMS OF SERVICE

Last Updated: 1/11/25

This website is operated by Thermo Wear. Throughout the site, the terms “we,” “us,” and “our” refer to Thermo Wear. We provide this website — including all information, tools, and services — to you, the user, on the condition that you accept all terms, conditions, and policies set out below.

By visiting our site and/or purchasing from us, you agree to engage in our “Service” and to be bound by these Terms of Service (“Terms”), as well as any additional policies referenced here or accessible via hyperlink.

These Terms apply to all users of the site, including visitors, customers, merchants, and content contributors. Please read them carefully. If you do not agree, you must refrain from using our site or services.

We reserve the right to modify or replace any part of these Terms by posting updates here. Continued use of our site following changes signifies your acceptance of them.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using our Services, you confirm that you are at least the age of majority in your region, or have consent from a parent or guardian.

You agree not to use our products or Services for unlawful purposes or to violate any applicable laws. Uploading or transmitting viruses or malicious code is strictly prohibited. Any breach of these Terms will result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Except for credit card details, information you provide may be transmitted unencrypted across various systems or networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, sell, or exploit any part of our Service without prior written consent.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information made available on this site is inaccurate, incomplete, or outdated. Any reliance on such material is at your own risk.

We may modify site content at any time but are under no obligation to do so. It’s your responsibility to stay informed of updates.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or Service at any time without prior notice. We are not liable for any such changes or interruptions.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and in limited quantities. These are subject to our Refund Policy for returns and exchanges.

We make every effort to display our products — including colours and details — as accurately as possible, though exact display accuracy can vary between devices.

We reserve the right to:

  • Limit sales to any individual, region, or jurisdiction

  • Limit quantities purchased per person

  • Discontinue products or collections at any time

We do not guarantee that our products or Services will meet every expectation.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion, including where limits apply per person, household, or order.

If an order is changed or cancelled, we’ll attempt to notify you via the email or billing details provided.

You agree to provide accurate and up-to-date purchase and account information. It’s your responsibility to keep this information current.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools over which we have no control or influence. These are provided “as is” and “as available,” without warranties or endorsements. Any use of optional tools is entirely at your own risk.

Future tools or features added to the site will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites or resources. We are not responsible for reviewing or evaluating third-party content, and we assume no liability for any damages or issues arising from their use.
We encourage you to review third-party terms and privacy policies carefully before engaging with them.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit feedback, suggestions, or other materials (whether requested or not), you grant Thermo Wear the right to use, modify, copy, publish, or distribute such content without restriction.

You agree that:

  • Your submissions do not violate third-party rights

  • They are not unlawful, offensive, or misleading

  • You will not misrepresent yourself or the origin of the content

We are not responsible for user-submitted content on our site.

SECTION 10 – PERSONAL INFORMATION

Any personal data submitted via our site is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

At times, our site may contain typographical or factual errors relating to product details, pricing, or availability. We reserve the right to correct such errors without prior notice, even after an order has been placed.

We are not required to update information unless legally obligated to do so.

SECTION 12 – PROHIBITED USES

You may not use our site or Services:

  • For unlawful or fraudulent activities

  • To infringe on intellectual property rights

  • To harass, abuse, defame, or discriminate

  • To upload or spread malicious software

  • To attempt to interfere with site security

Violation of these prohibitions may result in suspension or permanent termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, or error-free operation of the site or Services.

All products and Services are provided “as is” and “as available,” without warranties of any kind.

Thermo Wear shall not be liable for any direct or indirect damages resulting from your use of our site, Services, or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Thermo Wear, its affiliates, employees, and partners from any claims, damages, or legal actions resulting from your breach of these Terms or violation of any applicable law or third-party rights.

SECTION 15 – SEVERABILITY

If any portion of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either you or us.
You may terminate by ceasing use of our site and notifying us of your intent to do so.
We reserve the right to terminate or restrict access at any time for violations of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted on our website, represent the entire agreement between you and Thermo Wear regarding your use of our Services.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

We may revise these Terms at any time by posting updates here. It’s your responsibility to check for changes periodically. Continued use of our site signifies acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us at:
📧 help@thermowear.co.uk